Faq most frequently asked questions

What is a pre-authorisation? 1. What is a pre-authorisation? When you make a reservation, there may be instances where the...

All Pre Arrival Information Our reception has set opening and check in hours therefore, it is important that every guest...

Where can I get groceries? There is a 24 ASDA within walking distance of the apartment. M&S also have a...

What types of serviced apartments do you have? We have 3 types of fantastic serviced apartments. Please click on one...

What time is check out? Check out is strictly 10h00. Late check outs can be purchase at £10 per hour...

What time is check in? Normal check-in is from 16:00 until 17:00. If you are going to arrive after 17:00,...

What extra services do you offer? With reception staff on duty weekdays from 09:00 until 17:00 and 10:00 until 16:00...

What payment methods do you accept? All major credit cards Debit cards Cash

What is your cancellation policy? Just as rates and apartment types vary so does our cancellation policy vary. For a...

What is your opening hours? Ocean Apartments Opening Hours Monday to Friday: 09H00 until 17H00 Saturday and Sunday: 10H00 until...