All Pre Arrival Information
Our reception has set opening and check in hours therefore, it is important that every guest contacts our reception in advance to arrange their check in and bed layout.
Please see the hours bellow.
Reception opening hours are 9am – 5pm ( Monday to Friday) 10am – 4pm (Saturday & Sunday)
Normal check in time is 4pm – 5pm
Check in requirements:
Please bring a valid photo ID and a credit/debit card for a pre-authorisation of £100 per apartment. Friday and Saturday one-night stays might be asked for £200 pre-authorisation per apartment. Please note that this is not a charge, it is only a hold on your account in case of any damages or issues.
Please let us know what bed layout you will require. Based on your preferences, we can prepare single beds, doubles or combination of both. Please let us know your preferred bed layout by calling 0131 553 7394 or email to email@example.com.
Should you wish to arrive after hours (5pm), please contact our reception on 0131 553 7394 or firstname.lastname@example.org at your earliest convenience to arrange a late check in. A late check in has straight forward procedures that will be explained to by our staff when you contact us.
Would you like to arrive before 3pm? Book an early check in for only £20 per apartment. An early check in starts from as early as 11.30am (based on availability). Must be booked minimum of 24 hours in advance.
You can also use our complimentary luggage storage. Please feel free to arrive any time between 9am – 3pm and we will store your luggage free of charge till check in time starts.