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Looking for more information?

See the list of our most Frequently Asked Questions.
Please remember to scan the QR code in the apartment for any extra information you might need.

Faq most frequently asked questions

Book Car Hire

Are pets allowed?

Bring Extra Persons

Are there any restaurants nearby?

Can you help book taxi’s?

Do I have to clean the apartment during or after my stay?

Do I have to pay a deposit?

Do you accept Hen and Stag groups?

Do you have a ‘hotel restaurant’ on site?

Do you have any smoking apartments?

Do you have disability friendly apartments?

Do you have wifi?

Do you offer a welcome pack?

Do you offer cots and high chairs?

Do you offer room service?

Do you provide luggage storage?

Do you provide parking?

Do you provide toiletries?

Do you provide towels?

How can I book?

How often is my apartment serviced?

Is electricity included?

Is linen included?

Is Ocean Apartments child friendly?

Is smoking permitted?

Is the kitchen all mine?

Is there a bus service?

Is there a hairdryer?

Is there an iron?

What do I do with my keys during my stay?

What do you provide in the kitchen?

What facilities do you offer?

What happens if I have any problems or need help when reception is closed?

What happens to items accidentally left behind?

What are your opening hours?

What is your cancellation policy?

What payment methods do you accept?

What extra services do you offer?

What time is check in?

What time is check out?

What types of serviced apartments do you have?

Where can I get groceries?

All Pre Arrival Information

What is a pre-authorisation?